الشروط والاحكام

• Inspection fees are determined in advance with the customer and are deducted from the total invoice when maintenance is carried out.

• Maintenance visits are scheduled within a period ranging from two to five working days.

• If the customer’s location is more than 80 km away from the service center, scheduling will be arranged based on the nearest available appointment.

• For projects and large units, warranty terms are applied as per the contract or specific warranty certificate.

• Zamil Air Conditioners provides a comprehensive warranty on AC units for a period of two years, covering spare parts and maintenance labor.

• The warranty extends to five years on the compressor, where the company covers the cost of the part only after the comprehensive warranty expires, while the customer bears the labor cost.

• All spare parts purchased from authorized outlets are covered by a 60-day warranty from the invoice date.

• Zamil Air Conditioners guarantees that all products and spare parts are free from manufacturing defects.